Pre-Admission

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Before you begin – talk to your health fund

If you have private health insurance, please contact your health fund before your proceed with this Pre Admission process to check that your admission is fully covered.

Note: Most cosmetic procedures are not covered by health fund.

Please ask 5 basic questions

  1. Am I fully covered for an admission to a private hospital
  2. Do I have an excess or any co-payments associated with my policy? If so, what are they ?
  3. Have I served all current waiting periods?
  4. Am I currently up to date, with all premium payments up to date?
  5. Does my policy have any restrictions, limitations or minimum benefits that may apply to my planned admission? If so, what are they?

Reminder:

If you have recently changed fund or changed level of cover with same fund does this new change cover this admission?
Have you told your fund if the admission is related to an accident as it may be covered by another insurer such as Work cover?

7 days before admission

Complete the paper admission form enclosed and send to your admitting doctor’s reception.

5 days before admission

  • Organise your escort home

    You must have an escort to accompany you home and a responsible person must stay with you overnight after your surgery as well.

  • Organise a nursing agency escort

    If you can not arrange an escort, please contact our admissions staff who can put you in touch with a nursing agency, The agency can arrange for someone to act as your escort. This will incur a charge that is payable by you directly to them.

  • Arrange for an interpreter

    If you can’t speak or understand English well, and do not have someone who can speak English to accompany you to the hospital, then please ring the NSW Health Care interpreter Service.

  • Specialist, Anaesthetist and / or Pathologist Costs

    Please be aware that your Specialist, Anaesthetist and / or Pathologist will send their accounts for their services separately and directly to you. The hospital does not handle these accounts and you will need to pay them directly.  


The day before admission


  • We will contact you

    We will SMS you or phone you confirming:

    – Time of admission

    – Fasting information

  • Fasting / Food

    Do not eat anything for 8 hours before your admission time unless your Doctor specifically tells you something different.

  • Fasting / Drink

    You may drink water 4 hours before your admission time. You may brush your teeth, but do not swallow any fluid.

  • Alcohol

    Do NOT drink any alcohol on the day or night of the admission.

  • Smoking / Chewing Gum

    Do not smoke cigarettes, take recreational drugs, or chew gum for 12 hours before admission. Smoking is not permitted at the Hospital.

  • Hospital Costs

    If applicable, we accepts Visa, Mastercard and American Express but no personal cheques. 

    These costs cover the user of the operating theater, day-stay, accommodation and commonly used drugs and dressings. For some procedures, there will also be charge for prostheses or disposables.